Com.microsoft.word Location Mac
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
For those applications AutoRecover files are stored in the folders we listed above. On the Word menu, click Preferences. Under Personal Settings, click File Locations. Under File locations, click AutoRecover files, and then click Modify. Find the location where you. Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash. On the Go menu, click Home. Open Library. Look for a file that is named com.microsoft.word.plist, and move the file to the desktop. Start Word, and check whether the problem still occurs. If the problem still occurs, exit Microsoft Word, and then restore the com.microsoft.word.prefs.plist file to its original location. Then, go to the next step.
When you save a Word for Mac document, the application crashes or quits unexpectedly.
Resolution
Step 1: Download and install all Office updates
To obtain updates with Office for Mac applications, follow these steps:
Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:
- Start any Office for Mac application on your computer.
- Click Help menu, click Check for Updates.
For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.
If the issue continues to occur, proceed to the next step.
Step 2: Check the hard disc name
Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.
Step 3: Save to a different location
If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.
Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.
If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.
If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.
Step 4: Empty the AutoRecovery folder
Important
The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.
If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.
Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:
To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:
Quit all applications.
On the File menu, click New Folder.
A new folder is created on the desktop. The folder will be called 'New Folder.'
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Application Support, and then open Microsoft.
Open Office 2011 AutoRecovery.
On the Edit menu, click Select All.
Drag all files into 'New Folder' on the desktop.
The AutoRecovery folder should be empty.
Open Excel for Mac 2011 and try to save a file.
If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.
If the problem continues to occur, go to the next method.
To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:
Quit all applications.
On the File menu, click New Folder.
A new folder is created on the desktop. The folder will be called 'New Folder.'
On the Go menu, click Documents.
Open Microsoft User Data, and then open Office 2011 AutoRecovery.
On the Edit menu, click Select All.
Drag all files into 'New Folder' on the desktop.
The AutoRecovery folder should be empty.
Open Excel for Mac 2011 and try to save a file.
If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.
If the problem continues to occur, go to the next method.
Step 5: Remove Word preferences
Note
Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.
Quit all Microsoft Office for Mac applications.
On the Go menu, click Home.
Open Library.
Note
Jan 18, 2020 Launch Microsoft Edge from Finder or the Applications folder on your Mac. Click the address bar at the top of the window. Enter the address of. Microsoft edge mac review. The macOS device must be running macOS 10.12 or later before installing Microsoft Edge. Add Microsoft Edge to Intune. You can add Microsoft Edge version 77 and later to Intune using the following steps: Sign in to the Microsoft Endpoint Manager admin center. Select Apps All apps Add. In the App type list under the Microsoft Edge, version 77 and later, select macOS. Configure app information.
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences.
Look for a file that is named com.microsoft.Word.plist.
If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
Quit all Office for Mac applications.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences, and then open Microsoft.
Locate the file that is named com.microsoft.Word.prefs.plist.
Move the file to the desktop.
Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Application Support, and then open Microsoft.
Open Office, and then open User Templates.
Locate the file that is named Normal, and then move the file to the desktop.
Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.
Step 6: Create a new user account
Sometimes, user-specific information can become corrupted. Microsoft word for mac airbook. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.
If the issue occurs even when you use the alternative account, go to the next step.
Step 7: Test saving the file in safe mode
Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.
For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.
More information
If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.
-->Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac
After Office for Mac is installed, users can configure settings for the apps. These settings are called preferences. As an admin, you might want to provide Office for Mac users in your organization with a standard set of preferences. For example, you can configure how often to check for software updates for Office for Mac - daily, weekly, or monthly.
Preferences for Office for Mac are stored in preference files. These files are often referred to as .plist files.
Important
There are changes in Office for Mac to improve security, including implementing Apple app sandboxing guidelines. These changes mean that you can't customize the app bundle before or after you deploy Office. But, preference files aren't part of the app bundle for an app, so you can make changes to these files.
Preference files are stored in the app container, which isn't the same thing as the app bundle. The app container is created the first time an app is run. The app container is located in the user's ~/Library/Containers folder. For example, the app container for Excel is named com.microsoft.Excel. Within the app container, the .plist file is located in the Data/Library/Preferences folder. For example, the .plist file for Excel is named com.microsoft.Excel.plist.
The best way to add or edit preferences is by using the defaults command. For example, if you want to configure updates to be checked manually, you can open Terminal and enter the following command:
You can take an existing .plist file and modify it with your organization's preferences. In some cases, you can actually copy that .plist file to other computers in your organization that have Office for Mac installed. But that doesn't work in the case of all .plist files. Therefore, the preferred method is to create a script that incorporates all the defaults commands that you want to use to set preferences. Then deploy that script to your users. The script needs to be run in the user's context, because preferences are user specific. That also means that if several users share the same computer and each has a different login account, then the script needs to be run for each user of that computer.
Depending on which preferences you're configuring and how you deploy those preferences, the user might need to quit all Office apps and restart the computer for the preferences to take effect. Also, remember that the preferences you deploy might overwrite existing preference settings configured by the user.
Note
Download Microsoft Word For Mac
Office for Mac 2011, which is no longer supported, also used preference files. There are some preferences in common between Office for Mac and Office for Mac 2011. Therefore, if you install Office for Mac on a computer that has Office for Mac 2011 installed, Office for Mac will automatically inherit some preference settings from the Office for Mac 2011 installation.