Microsoft Teams Of Mac Os
There are three types of log files automatically produced by the client that can be leveraged to assist in troubleshooting Microsoft Teams.
Debug logs
Media logs
Desktop logs
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When creating a support request with Microsoft Support, the support engineer will require the debug logs. Having these logs on hand before creating the support request will allow Microsoft to quickly start troubleshooting the problem. Media or desktop logs are only required if requested by Microsoft.
The following table outlines the various clients, and their associated logs. Log files are stored in locations specific to the client and operating system.
Reference Teams client support Since launch Teams has supported IE, Edge, Chrome and Firefox. Mac users had to use the full client or a third party browser and iPad users had to install the client. There is a user voice asking for native Safari Reference User Voice Now Microsoft have confirmed.
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Microsoft Teams For Mac Os
Mar 27, 2020 Worth mentioning is that the Microsoft Teams platform can be easily accessed through the browser, but Microsoft also provides desktop clients for the Windows and Mac platforms, and companion mobile apps for iOS, Android, and Windows Phone. Connect to your Office 365 business account and start chatting with your team. Apr 02, 2020 The Teams Meeting add-in lets users schedule a Teams meeting from Outlook. The add-in is available for Outlook on Windows, Mac, web, and mobile. Teams Meeting add-in in Outlook for Windows The Teams Meeting add-in is automatically installed for users who have Microsoft Teams and either Office 2010.
Microsoft Teams not showing notifications for incoming calls on Mac OS Hello all, I have received several reports of the Teams client ( 1.2.00.21868) on MacOS (10.14.6) not generating any type of notification for incoming calls (teams or voip calls). Jul 04, 2017 Hi All, I am having Mac OS X version 10.9.5 and not able to install Microsoft Teams App as it needs OS X version 10.10 or later. It is not easy to get my Mac OS X 10.9.5 upgraded to latest OS. Mar 27, 2020 Microsoft Teams is a workspace for collaborative teamwork in Office 365. Discover how teams can achieve more by managing files, apps, and chats in a single place. Convenient chat for modern teams. Boost your team’s productivity and communication using a threaded chat in Microsoft Teams. Share files and chat in one-to-one or group conversations.
| Client | Debug | Desktop | Media |
|---|---|---|---|
| Web | X | - | - |
| Windows | X | X | X |
| Mac OSX | X | X | X |
| iOS | - | - | - |
| Android | - | - | - |
For a complete list of supported operating systems and browsers, see Get clients for Microsoft Teams.
Debug logs
These are the most common logs and are required for all Microsoft support cases. Debug logs are produced by the Windows and Mac desktop clients, as well as browser based clients. The logs are text based and are read from the bottom up. They can be read using any text based editor and new logs are created when logging into the client.
Debug logs show the following data flows:
Login
Connection requests to middle tier services
Call/conversation
The debug logs are produced using the following OS specific methods:
Windows:
Keyboard shortcut: Ctrl + Alt + Shift + 1
Mac OSX:
Keyboard shortcut: Option + Command + Shift+1
The debug logs are automatically downloaded to the following folders.
Windows: %userprofile%Downloads
Mac OSX: Downloads
Browser: You will be prompted to save the debug log to default save location
Media Logs
Media logs contain diagnostic data about audio, video and screen sharing. They are required for support cases only upon request and can only be inspected by Microsoft. The following table outlines the log location.
| Client | Location |
|---|---|
| Windows | %appdata%MicrosoftTeamsmedia-stack*.blog |
| %appdata%MicrosoftTeamsskylib*.blog | |
| %appdata%MicrosoftTeamsmedia-stack*.etl | |
| Mac OSX | ~/Library/Application Support/Microsoft/Teams/media-stack/*.blog |
| ~/Library/Application Support/Microsoft/Teams/skylib/*.blog |
Desktop logs
Desktop logs, also known as bootstrapper logs, contains log data that occurs between the desktop client and the browser. Like media logs, these logs are only needed if requested by Microsoft. The logs are text based and can be read using any text based editor in a top down format.
Microsoft Teams Mac Os Client
Windows:
- Right-click the Microsoft Teams icon in your application tray, select Get Logs
Mac OsX:
- Choosing Get Logs from the Help pull-down menu
Microsoft Teams Mac Os X
| Client | Location |
|---|---|
| Windows | %appdata%MicrosoftTeamslogs.txt |
| Mac OSX | ~/Library/Application Support/Microsoft/Teams/logs.txt |